Help and Support form Gitlab Integration V2 (Gitlab Service Desk)

Gitlab support Integration API V2 implement Gitlab Service Desk https://docs.gitlab.com/ee/user/project/service_desk.html

CC to Zulip Bug Pipline Group https://minds.zulipchat.com/help/message-a-stream-by-email

  • Allows email contact between the user and a support person through Gitlab
  • Populates gitlab issue with information about browser or device
  • Works with both browser app and mobile
  • Populates gitlab issue with information from channel object
  • Populates gitlab issue with referring URL or snapshot information from mobile device referrer
  • Email is To Gitlab Service Desk
  • Email is cc Zulip Bug Pipeline
Edited Jul 28, 2020 by Nicholas Lewis
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